Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused,
with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact support for the return process. Please note that we do not provide a return shipping
label; the cost of return shipping must be covered by the customer. Items returned without first contacting us
will not be accepted.

Damaged or incorrect orders:
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or
incorrect so that we can evaluate the issue and make it right.

Non-returnable items include:
- Perishable goods
- Custom or personalized products
- Personal care items
- Hazardous materials or flammable liquids or gases
- Gift cards and final sale items

Exchanges:
To receive another item quickly, return the item you have and place a separate new order.

Refunds:
We will notify you once we’ve received and inspected your return. If approved, the refund will be issued to
your original payment method within 10 business days. If more than 15 business days have passed, contact us at:
support@buildrathletics.com